Advance Care™ Advance Care Home

Advance Care IP

A fully IP-enabled nurse call platform built for reliability and future-ready integrations.

Designed for the diverse needs of Australian healthcare, the Advance Care IP system combines resilient hardware, smart call points, and a powerful software suite. The result is faster response times, transparent reporting, and a system that grows with your facility.

RTLS equipped Workflow automation Integrated analytics
Advance Care IP system concept

System capabilities

Capacity and operating parameters drawn directly from the legacy Advance Care IP documentation.

Hardwired call points
6,750
Wireless call points
1,000
RTLS devices
5,000
Battery backup per node
40–100 A/H
Remote management
Included
Server OS
Linux
User interface
Web based
Architecture
Ethernet UDP/IP
Over door lights
Multicolour RGB
Annunciators
Tri-colour 14-character or LCD
Time sync
NTP with daylight saving
Environments
Acute care, aged care, clinics

Integration ecosystem

Extend workflows with mobility, telephony, safety, and messaging platforms that plug in to Advance Care IP.

  • Android and iOS mobility devices
  • Aastra 400
  • Cisco
  • Ekahau
  • Fire, security, and building systems
  • KWS8000
  • Mitel
  • Panasonic
  • SMTP for email reporting
  • Spectralink
  • TAP over Ethernet
  • Vocera

What makes Advance Care IP unique

  • Operates over Cat5/6 structured wiring with RJ45 connectors for easy maintenance.
  • Smart master call buttons in every room deliver enhanced functionality and resilience.
  • Built-in real-time location services for staff duress, asset tracking, and workflow automation.
  • Web-based interface backed by an SQL database for comprehensive reporting.
  • Integrated eight hour plus battery backup to maintain services during outages.
  • Site-wide RF pendant coverage with precise location reporting.
  • Rooms upgrade from low to high care without rewiring, protecting infrastructure investments.
  • Support for Syslog, SNMP traps, and ICT-friendly diagnostics for proactive fault management.
  • Remote maintenance and upgrade pathway without disruptive downtime.
  • Soft-touch silicone call buttons and pendants designed for residents with limited mobility.
  • Extensive integrations with communication platforms and messaging devices.
  • Detailed call history with staff attendance logging and accountability.
  • Staff ID badges with Assist, Duress, and access control capabilities.
  • High care assistive technologies and software suite, including messaging and workflow tools.
  • Hand hygiene compliance monitoring and reporting.
  • Multicolour RGB over-door lights with "follow me" capability for rapid response.
Mobile and desktop nurse call experience

Built for clinical teams and ICT partners

Advance Care IP eliminates silos by bringing nurse call events, messaging, RTLS, and analytics together under one interface. Teams gain visibility into response times, workload, and compliance while IT teams retain the controls they need for secure deployments.

  • Web dashboards and wallboard displays tailored to clinicians and management.
  • Role-based permissions with audit trails to meet governance expectations.
  • Optional reporting packs that surface trends in call types, durations, and staff workload.